Maximum of 9 minutes to pay
Tickets purchases by credit card must be completed within a maximum of 9 minutes,
if you exceed this limit, the seats are made free for purchases of other customers, however if you
complete the purchase and the transaction in a longer time and the places selected are still free to
will be reassigned.
Unlike regular purchases of e-commerce, tickets managed in real time, for tax purposes, is
must first complete the verification of the payment and then complete the actual issuance of
admission tickets. To safeguard the availability of unsold seats is also necessary to limit the time
blocking sites with current purchase (9 minutes in our case). If you do not complete the purchase in the 9
minutes may well be the case that the transaction is "authorized" (not "performed") but the seats
are not assigned, in this case the customer will receive an email that warns you of this outcome.
The customer will also receive an email from Keyclient that communicates that it has authorized the
payment.
The authorization does not represent the payment, the transaction on your card will not be performed
and therefore no amount will be charged.
For reasons not dependent on us, although not charged, the amount will remain unfortunately blocked for a short
period, until the final removal of the transaction request. This delay is due to the normal
time required for the operations related to credit cards.
Payment with Key Client
KeyClient online payment system by credit card used on liveticket. The information
insert reference to the data of your credit card will be sent to KeyClient through a secure server
that uses SSL 128-bit, the highest safety standards for the transfer of information
sensitive through the Internet network. SSL is issued, guaranteed and certified by Verisign.Therefore,
data relating to credit card are processed exclusively by KeyClient for the necessary checks to
authorize the payment online. The operator Gostec (Liveticket) will not have access to the
credit card data but manage only the owner information (name, surname, address ...) necessary to the management
and delivery of the products.
Payment with PostFinance
Postfinance is an online payment system with credit card and Postfinance Card used on liveticket.
Information relative to your credit card inserted in the context of the payment will be directly managed
by Postfinance, with the highest level of security provided by PCI certification and 3D Secure. The operator
Gostec (Liveticket) will not have access to the credit card data but manage only the owner information
(name, surname, address ...) necessary to the management and delivery of the products.
PagOnline
PagOnline Service for Banca Unicredit and Banca di Roma customers
By using access codes and one time passwords, security is guaranteed by a special protocol (Secure Socket Layer),
cryptographically protecting online communication.
After the payment, the buyer will receive an email containing the outcome of the operation.
It is always possible to check the status of the payment by in the "Pagamenti" section in the online bank service.
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