Maximum of 9 minutes to pay
Tickets purchases by credit card must be completed within a maximum of 9 minutes,
if you exceed this limit, the seats are made free for purchases of other customers, however if you
complete the purchase and the transaction in a longer time and the places selected are still free to
will be reassigned.
Unlike regular purchases of e-commerce, tickets managed in real time, for tax purposes, is
must first complete the verification of the payment and then complete the actual issuance of
admission tickets. To safeguard the availability of unsold seats is also necessary to limit the time
blocking sites with current purchase (9 minutes in our case). If you do not complete the purchase in the 9
minutes may well be the case that the transaction is "authorized" (not "performed") but the seats
are not assigned, in this case the customer will receive an email that warns you of this outcome.
The customer will also receive an email from Keyclient that communicates that it has authorized the
payment.
The authorization does not represent the payment, the transaction on your card will not be performed
and therefore no amount will be charged.
For reasons not dependent on us, although not charged, the amount will remain unfortunately blocked for a short
period, until the final removal of the transaction request. This delay is due to the normal
time required for the operations related to credit cards.
Payment with Key Client
KeyClient online payment system by credit card used on liveticket. The information
insert reference to the data of your credit card will be sent to KeyClient through a secure server
that uses SSL 128-bit, the highest safety standards for the transfer of information
sensitive through the Internet network. SSL is issued, guaranteed and certified by Verisign.Therefore,
data relating to credit card are processed exclusively by KeyClient for the necessary checks to
authorize the payment online. The operator Gostec (Liveticket) will not have access to the
credit card data but manage only the owner information (name, surname, address ...) necessary to the management
and delivery of the products.
Pagamento con PostFinance
Postfinance è un sistema per i pagamenti su Internet con carta di credito e Carta Postfinance utilizzato
anch'esso su liveticket. Le informazioni inserite relativamente ai dati della sua carta di credito verranno
gestite direttamente da Postfinance con la massima sicurezza grazie alla certificazione PCI e a 3D Secure.
L'esercente Gostec (Liveticket) non avrà accesso ai dati relativi alla carta di credito, ma gestirà solo i dati
dell'acquirente (nome, cognome, indirizzo...) necessari alla gestione e consegna dei prodotti.
PagOnline
Servizio PagOnline per i clienti di Banca
Unicredit e Banca di Roma
Insieme ai codici d'accesso e alle password "usa e getta", la sicurezza è garantita da un protocollo speciale
(Secure Socket Layer) che protegge le comunicazioni online in forma crittografata.
Effettuato il pagamento viene inviata una email all'acquirente con l'esito dell'operazione.
È possibile verificare in tempo reale lo stato del pagamento, grazie alla funzione presente all'interno della
sezione "Pagamenti" del servizio di banca via Internet.