Tickets SOGNA

Maximum of 9 minutes to pay

Tickets purchases by credit card must be completed within a maximum of 9 minutes, if you exceed this limit, the seats are made free for purchases of other customers, however if you complete the purchase and the transaction in a longer time and the places selected are still free to will be reassigned. Unlike regular purchases of e-commerce, tickets managed in real time, for tax purposes, is must first complete the verification of the payment and then complete the actual issuance of admission tickets. To safeguard the availability of unsold seats is also necessary to limit the time blocking sites with current purchase (9 minutes in our case). If you do not complete the purchase in the 9 minutes may well be the case that the transaction is "authorized" (not "performed") but the seats are not assigned, in this case the customer will receive an email that warns you of this outcome. The customer will also receive an email from Keyclient that communicates that it has authorized the payment. The authorization does not represent the payment, the transaction on your card will not be performed and therefore no amount will be charged. For reasons not dependent on us, although not charged, the amount will remain unfortunately blocked for a short period, until the final removal of the transaction request. This delay is due to the normal time required for the operations related to credit cards.